Service & support

We state it boldly: you need Subsea Connect for Propulsion Control Systems, Automation Systems and Dynamic Positioning Systems. Why? Because, founded on the premise that the offshore and merchant shipping industry can be serviced so much better, Subsea Connect offers quality in both product and service. Subsea Connect combines the highest quality products with quick response times, flexibility, and a rock solid reputation of being a reliable partner.

As a maker-independent service provider we have an expert team of highly educated and factory-trained service engineers from various OEMs. Our service consists of tech support through remote assistance and onboard troubleshooting. We also carry an extensive stock of critical spare parts from all major OEMs.

We offer attractive retrofit solutions for Dynamic Positioning, Propulsion Control- and Automation Systems that have become obsolete. Our retrofit solutions are made with the shipowner in mind, meaning robust, durable and user-friendly systems.

We offer the following specific services for our three main areas of expertise:

Dynamic positioning service

• DP studies
• DP re-activation
• Yearly health checks
• FMEA trial support 
• Reference systems service 
• DP retrofits
• Fault finding

Propulsion control service 

• Health checks
• Service to all types of thrusters and makes 
• Bollard pull tests
• Preventive maintenance
• Fault finding between multiple systems and interfaces
• Thruster scaling

Automation systems service 

• Service to most automation systems, OEM independent 
• Fault finding between multiple systems and interfaces
• Stabilizer service